Customer Care & Perks
Exceptional Customer Care at Clare' Mont Candles
At Clare' Mont Candles London, we believe that exceptional customer service is just as important as our premium handcrafted candles. We're committed to providing you with an outstanding experience from the moment you browse our collection to long after your candles arrive at your door.
🕯️ Our Customer Care Promise
Expert Guidance
Our knowledgeable team is here to help you find the perfect candle for any occasion. Whether you need advice on fragrance selection, burn time, or care instructions, we're just a message away.
Quality Guarantee
Every Clare' Mont candle is handcrafted with the finest ingredients and care.
Responsive Support
We aim to respond to all enquiries within 24 hours. Reach us via email, phone, or our contact form, and we'll provide personalised assistance tailored to your needs.
✨ Exclusive Customer Perks
Loyalty Rewards Programme
Join our exclusive loyalty programme and earn points with every purchase. Redeem points for discounts, free shipping, and access to limited-edition fragrances.
Early Access
Be the first to discover our new seasonal collections and limited-edition releases before they're available to the general public.
🚚 Delivery & Returns
Fast & Secure Shipping
Free UK delivery on orders over £30. All candles are carefully packaged to ensure they arrive in perfect condition.
Gift Services
Complimentary gift wrapping and personalised messages. Perfect for treating someone special or yourself.
📞 Get in Touch
Our customer care team is here to help:
- Email: support@claremontcandles.co.uk
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Phone: Available Monday-Friday, 9am-5pm GMT
- Feedback Form: Send us a message and we'll get back to you
At Clare' Mont Candles London, your satisfaction is our priority. Experience the difference that exceptional customer care makes.